Frequently Asked Questions

Please read our FAQ before sending us a message.

Where’s my package?

Orders are delivered by the carriers has their own system for updating tracking. You can track your order on the carrier’s website by entering the tracking number or pasting your number into your browser’s search bar. If your item has not arrived by the estimated delivery date, allow an extra day or two then Contact Us and we will be happy to help you check the status of your system.

How long will delivery take?

As we try our best to ship orders as soon as possible it may take a longer expected time than usual. Please allow up to 3-5 business days for processing of your order. Once your order ships, you will get a shipment notification email from us with the package tracking number so you can follow its progress.

How do I check on my order status?

You will receive an email with your order’s tracking details as soon as your item are shipped. If you did not receive a shipping confirmation check your spam folder.
Tracking your order can also be as simple as logging into your account and navigating to the “Track My Order” button.
Please note, it may take an additional time for your tracking number to show movement.
If your tracking number results in an error message on the carrier’s website, please open a customer support ticket.

Return Policy?

Please refer to our shipping & return policy.

Which payment methods are accepted by

Shopping on is safe. All major US issued credit/debit cards are accepted.
Visa, MasterCard, Discover and PayPal as options for payment. The provided billing information must be a 100% match with the information on file with your credit card company.

Do you need an account to shop on

No, an account is needed to shop with us as you can check out as a guest. Although, creating an account has many benefits like receiving deals, getting cash back through Yambba VIP, and tracking your order/history faster.

Send us an email

You can contact us by: 


Phone: 469-930-0250


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